FastCourier Express Real-Time Dispatch Fleet

<h3>The Challenge</h3>
<p>FastCourier Express delivers over 15,000 parcels daily across Bangladesh. Legacy dispatch relied on phone calls and manual route sheets, resulting in rider delays and high fuel expenses.</p>

<h3>The Solution</h3>
<p>We built a cross-platform Flutter app for delivery couriers connected via WebSockets to a Node.js dispatch engine. The engine uses Google Maps Distance Matrix to group deliveries into optimal geographic clusters and provides customers with live turn-by-turn tracking links.</p>

<h3>Key Business Outcomes</h3>
<ul>
<li>Rider daily parcel completion capacity increased by 34%.</li>
<li>Fleet fuel expenditure reduced by 22% through intelligent route clustering.</li>
<li>Customer support delivery inquiry calls dropped by 65%.</li>
</ul>